Contact Information For PJRC
We are located in Sherwood, just south of Portland, Oregon, USA.
This page lists a variety of ways you may contact us.
Email For Paul Stoffregen
Paul's email is email@example.com.
Technical questions should go to Paul. All sorts of technical
questions are ok, but please try to be specific and include
enough detail about your setup. If you have
a PJRC product, be sure to specify exaclty which one and what
revision it is. If you've built your own hardware, Paul will have
an easier time and be able to help much more if you include
technical information such as a schematic and source code. Paul
also edits most of the HTML and CGI that runs the website, so if
some part of the site isn't working or has an error, it's best to
email Paul about it.
Email For Robin Coon
Robin's email is firstname.lastname@example.org.
Robin handles all financial and most administrative tasks behind
PJRC, so questions and concerns about shipping and billing are
best sent to Robin. If you need to make some special billing
arrangements, like a bank-to-bank wire transfer, you definately
need to contact Robin.
Of course, you may email either of us to chat.
Telephone and Fax
Our Fax machine is on 24 hours/day, but if you call us, please
remember that we are on the West coast in the USA (Pacific Time Zone).
Also, please keep
in mind that we are not able to answer calls during many hours
of the week. If you leave a message, we will attempt to get
back to you. In general, email is a more reliable way to contact us.
Many people are understandably unconfortable with entering their
credit card number to a (SSL encrypted) web page. The fax line is
an excellent alternative. You can enter 0000-0000-0000-0000 as
your card number, press the button to enter the order, and then
print either the final confirmation or the automatic confirmation email.
Just write the card number on the printout and fax it to us.
Here is our mailing address, in case you need to send a letter or
package to us.
14723 SE Brooke CT
Sherwood, OR 97140 USA